You have 30 days from your purchase date to try on your yootoo bra. If you decide to return your item, you can receive a refund if:
- The items has not been worn, damaged, or washed,
- The item is odorless and
- The tags are still attached
We aim to process your return within 48 hours of receiving it at our warehouse. We will let you know when your refund has processed. To begin the process, follow the steps below:
- Go to the Returns and Exchange page.
- Fill in your email and order number and click Lookup.
- Your order detail will appear, and you can click the shopping cart icon under Create Return
- Select Refund to Return your product or Replace to Exchange your product
- Fill out the rest of the form and include images of your product if it arrived with any defects.
- Once you submit your form, we will email you a mailing label.
- Mail your bra back to us. If possible, use the original packaging for shipping.
If you have any questions, reach out to our customer care team at firstname.lastname@example.org.
Please note, orders under $50 are refunded less the amount of shipping.